Location/place: AMRITSAR

Name of company/service: AIR INDIA

MY MOTHER IN 28 DECEMBER 2010 CAME FROM CANADA & HER TICKET FROM TORONTO TO AMRITSAR.BUT AIR INDIA DROP HER IN NEW DELHI INSTEAD AMRITSAR.SHE CAME AMRITSAR BY AIR INDIA BUS.AIR INDIA DID NOT PAY ANY COMPENSATION TO HER IN LIEU OF DEIFICENCY OF SERVICES.SHE WAS ON THAT TIME 65 YEARS OLD & SHE VERY HARDLY TOOK JOURNEY FROM ND TO AMRITSAR.NOW AFTER THIS TIME PERIOD CAN SHE FILE COMPLAINT AGAINST AIR INDIA & HOW MUCH COMPENSATION CAN SHE RECEIVE FROM AIR INDIA?