Location/place: India
Name of company/service: tikona
it’s a three month bill(2221) accumulated with late fine included.
I had requested customer care for closure of this connection but billing continued for two months even after I left the state.Thus I have been charged with the sum 2221 in stead of one month 740+ (some late fee).
Dear Customer,
Kindly accept our apologies for the inconvenience faced by you. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJ597 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [email protected].
Regards,
Tikona Care
Dear Customer,
Gentle Reminder
This is to follow-up on your concern listed on June 14, 2013. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [email protected] mentioning your assigned reference number TIKJ597 in the subject line.
Regards,
Tikona Care
Dear Customer,
Gentle Reminder # 2
We have not received your contact details. We now request you to share your detail on our official Tikona Forum – forum.tikona.in by mentioning the reference number in the subject line.
Regards,
Tikona Care
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