121@airtel.in 09/29/2010 03:53 PM To AnupallabD@skytechsolutions.co.in cc bcc Subject Re: URGENT !!! STATUS REQUIRED [|BAL|Qrc1855064|] Dear Customer, Thank you for writing to Airtel Telemedia Services. With reference to your e-mail dated 29/09/2010, you have expressed concern regarding delay in resolution of your request for your Airtel fixed-line 03340628081. We understand the agony of the situation and the inconvenience you may have experienced and we deeply regret for it. We would like to inform that your request regarding cancellation is already registered with reference number 1220548 and same is under process. Our team is working on this and our executive will revert to you shortly. We seek your cooperation in this regard. For any further assistance please mail us at 121@airtel.in Warm Regards, Spoorthy S.B Customer Care Executive Bharti Airtel Limited ---------Original Message---------- From: AnupallabD@skytechsolutions.co.in To: 121@airtel.in Cc: anupallab@gmail.com Sent: 29/09/2010 03:40:08 PM Subject: Re: URGENT !!! STATUS REQUIRED [|BAL|Qrc1851425|] Hi, You have written the same stuffs in your last mail (dated - 20 Sep, 2010), but didnt take any actions !!! Do it physically instead of writing the same thing repeatedly. I have already told you that I will observe till today day-end, if you will not take any actions to cancel my connection, I will complain to Consumer Forum, media and take legal actions against you. Regards, Anupallab Dutta *** Please consider the environment before printing this email *** 121@airtel.in 09/29/2010 03:18 PM To AnupallabD@skytechsolutions.co.in cc Subject Re: URGENT !!! STATUS REQUIRED [|BAL|Qrc1851425|] Dear Customer, Thank you for writing to Airtel Telemedia Services. With reference to your e-mail dated 29/09/2010, you have expressed concern regarding delay in resolution of your request for your Airtel fixed-line 03340628081. We would like to inform that your request regarding cancellation is already registered with reference number 1220548 and same is under process. Our team is working on this and our executive will revert to you shortly. We seek your cooperation in this regard. For any further assistance please mail us at 121@airtel.in Warm Regards, Spoorthy S.B Customer Care Executive Bharti Airtel Limited ---------Original Message---------- From: AnupallabD@skytechsolutions.co.in To: 121@airtel.in Cc: anupallab@gmail.com Sent: 29/09/2010 11:14:29 AM Subject: Re: URGENT !!! STATUS REQUIRED [|BAL|Qrc1772646|] Hi, Still you didnt take any action to cancel my broadband connection. I have repeatedly requested, but you didnt do anything. Now its intolerable to me. I will observe till today day-end, if you will not take any actions to cancel my connection, I will complain to Consumer Forum, media and take legal actions against you. This is my last and final mail. Regards, Anupallab Dutta *** Please consider the environment before printing this email *** 121@airtel.in 09/20/2010 02:22 PM To AnupallabD@skytechsolutions.co.in cc Subject Re: URGENT !!! STATUS REQUIRED [|BAL|Qrc1772646|] Dear Customer, With reference to your e-mail dated 20/09/2010, you have expressed concern regarding delay in cancellation for your Airtel Fixed line number 03340628081. We realize that this situation must have inconvenienced you. However, we assure you a prompt action to solve the concern. Your concern has been forwarded to the respective department and same will be addressed by 23/09/2010, 11:30 AM. The Service Request numbers are 1212232 and 37842712. We thank you and value your association with Airtel. For any further assistance please mail us at 121@airtel.in Warm Regards, S. Vinoda Customer Care Executive Bharti Airtel Limited ---------Original Message---------- From: AnupallabD@skytechsolutions.co.in To: 121@airtel.in Cc: Sent: 20/09/2010 10:31:35 AM Subject: Re: URGENT !!! STATUS REQUIRED [|BAL|Qrc1750049|] Hi, So far I didnt see any progress in the cancellation process for my broadband connection !!! Let me know the status. I am very much dissatisfied with your poor service provided to me. I have repeatedly told you that I need immediate cancellation, since I have to shift from my current resident within 1/2 days. I will not pay any money charged against me after my last billing period (17 August 10 -- 16 September 10). Please do the needful as soon as possible, otherwise I have to take actions against you. Thank you. Regards, Anupallab Dutta Mob - 9874383603 *** Please consider the environment before printing this email *** 121@airtel.in 09/16/2010 06:11 PM To AnupallabD@skytechsolutions.co.in cc Subject Re: URGENT !!! STATUS REQUIRED [|BAL|Qrc1750049|] Dear Customer, With reference to your e-mail dated 16/09/2010 regarding cancellation of your Airtel fixed-line 03340628081. Your concern regarding delay in cancellation has been forwarded to the respective department and the reference number is 37711568. Our executive will get in touch with you. For any further assistance please mail us at 121@airtel.in Warm Regards Jagadesh Kumar Customer Care Executive Bharti Airtel Limited ---------Original Message---------- From: AnupallabD@skytechsolutions.co.in To: 121@airtel.in Cc: Sent: 16/09/2010 03:39:17 PM Subject: Urgent !!! Status required Hi, I (A/C no - 14777915) have a broadband connection of Airtel and raised a request to cancel that connection on last Sunday (12-Sep-10), but didnt notice any progress of that process. I am very much irritated with your service and take necessary actions to close my connection as soon as possible, otherwise I have to think differently. Thank you. Regards, Anupallab Dutta Mob - 9874383603 *** Please consider the environment before printing this email *** This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. 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If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects. This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.