Location/place: Pune, Maharshtra
Name of company/service: Vodafone
I had bought a new Samsung Galaxy Grand on 5th may 2013.I also bought a new Vodafone SIM card with it.Every samsung Galaxy grand comes with this 2gb 3g internet pack for 2 months. I received a message from Vodafone that i got 2048 MB free data, but Vodafone is not at all activating this plan for me.I have called up customer care more than 15 times and also been to their service center in Akurdi Pune more than 5 times. They are always promising that within 24hrs etc; it will be activated.
I would like to mention that this plan was activated as soon as I inserted my SIM.It didn’t last for long when I receive a SMS saying I have only 50 MB 2g plan instead of 2GB 3G plan. This clearly shows that they PURPOSEFULLY took away this scheme from me.They are major cheats and liars.
The Vodafone store people are most irresponsible and cheat people.
I kindly request the esteemed authority to look into this and please help me out on this.
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