Unwanted Balance Deduction

Location/place: Mumbai

Name of company/service: Tata Docomo, Internet

Myself Leon
My Balance was deducted by Rs 99 Today i.e 09 Feb 2013.I called the customer care and they are giving me lame excuses. I want to say is that this never happen with me before for more than a year because i always use gprs. I need interent on mobile,but I dont know what happened after I did a recharge of Rs 222, than I did a recharge of Rs 210 for 8gb 3 months(gprs pack) . My balance was high they have started deducting it unnecessarily..
My email id is [email protected]


Comments

One response to “Unwanted Balance Deduction”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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