Undue Balance Reduction

Location/place: kalyan

Name of company/service: Idea Cellular

I’m a resident of kalyan,Thane,Maharashtra and this complaint is about Idea Cellular
Company who are deduction my balance wihout any request or confirmation tell ing that my subscription for ‘Facebook’
is renewed for days/month and thus reducting Rs 5/day and also Rs 30/month without any kind of confirmation message.
When I talk to Costumer Care Service number(12345)they say that no subscriptions or VASs are active,then how they are reductiong my balance and not refunding it,even if I have not used the service
Office Address(Mumbai)–Idea Cellular Ltd.
Corporate office
5th Floor, Windsor
CST Road, Kalina
SantaCruz (E)
Mumbai 400 098
India
Tel: +91-22-6682 0000
Website: www.ideacellular.com


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