Tikona not disconnecting connection

Location/place: Pune

Name of company/service: Tikona Wireless Broadband

I had placed a request on 2nd June 2012 for disconnection but they haven’t yet done anything.

I have received calls from atleast 5 customer care officers asking for the same questions like why are you disconnecting, we can shift it to your new location, we allow you to keep custody for a year, does your neighbour needs it so on so forth.

Bottom line is I wan’t to be disconnected come what may they are just delaying the process also they have closed my initial service request for no reason.

Can somebody help ?

-Prasad


Comments

One response to “Tikona not disconnecting connection”

  1. “Hi

    We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter order to assist you better, we request you to provide the following information:

    1. Application NO.:-
    OR
    2. Registered Contact Number:-

    Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service.
    Our Customer Care associate will be glad to assist you

    Email Us :– [email protected]

    Regards
    Tikona Services”

Leave a Reply

Your email address will not be published. Required fields are marked *