Location/place: Ahmedabad
Name of company/service: Sahil Techno Services
(EDIT: Consumer forums administrator.)
Complaint has been resolved.
Jaideep Wala
SAMSUNG MOBILE PHONE SERVICING
Comments
2 responses to “SAMSUNG MOBILE PHONE SERVICING”
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Model No. :- Samsung B5722
Complaint :- Not getting proper responce from Service centre ( After keeping mobile with them for 9 days)Dear Concern ,
This is to inform you that , I had given my mobile to your service centre( Samsung service center ,Bhosale Shinde arcade ,1st floor , JM road , Pune -5 ) for repairing purpose ( Sound Problem ) on 6th sept.10 , but after regirious follow up with your CS person I could not recd. any positive responce from your end . I had also spoked with Mr.Nitin ( Mgr.) for same & he had told me that Tmrw (i.e on 12th sept.10) you will get your mobile in OK condition but till date the problem has not been resolved & due to such pathetic service recd. from your CS I have to take my mobile back without any repair…..
Requesting you to lookafter this issue…awating for your reply ….. regards ,, Dnyanesh More.9850074110 -
sir,
I bought a samsung led tv , model no. UA 32 EH5000 ,Serial no. MQE13PBC603666
on 15 th of July 2012. Sebsequently I requested for wall mounting and was given request no. 8444348202 on 15th july at 8.54 pm.
I was assured by your customer services that prompt action regarding wall mounting would be taken within 24 to 48 hrs.
Since then I have requested your customer services at least ten times to expedite the matter and solve my request at the earliest, but I’m sorry to say that the matter is still pending for one month approx. None of your representatives have even bothered to call me.
Hence I request to solve the request at the earliest or I shall be bound to to seek justic from consumer courts regarding the matter.
Regards.
R.k.dimri
vill-dimmar(khil-sumalta)
p.o. Simli , distt-chamoli
uttarakhand (india)
pin-246474
mob. 9411351296, 8958298076:
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