Regarding return of Mobile phone

I have ordered Redmi note 3 from Snapdeal .com and before getting it dispatch, I cancelled that order with the help of their customer care and they confirmed that the order has been cancelled and I will get refund. But after 5 days I still got it delivered on 14/7/2016. After checking the mobile I came to know that Camera is not working properly, Every Images I captured is smudgy and not clear so I tried to return that product on the same date 14/7/2016. They took my return request as they have 7 days return policy, I contacted to them regarding this and they told me that within 24 hr I will get a call from there office but still today 17/7/2016 I haven’t get any call from anyone. Even I am calling them for checking the status of return but they are ignoring me and not solving my problem.

Order Id – 14110756470
Name – Chetan Rathod


Comments

One response to “Regarding return of Mobile phone”

  1. Dear Chetan Rathod,

    Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

    Regards,
    Team Snapdeal

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