Location/place: New Delhi
Name of company/service: Vodafone 3G dongle
Dear Sir , I purchased a Vodafone dongle 15 days back But I am not getting 3G speed .It means dongle is useless for me . I have visited three times vodafone store & eight to ten times called 111 Still facing same problem . If vodafone is not able to give me 3G speed .I want my money back . My contact no is 9654880611
Hi Adnan,
Thank you for speaking with us. We will get back to you with an update in 48 hours.
Regards,
Vodafone Customer care, Delhi & NCR
http://www.consumerforums.in/poor-customer-care-and-fraud-by-vodafone Please do care do read this Vodafone. Facing the same problem.
This vodafone is fraud. I want my money back for my dongle and my recharge.
If they have the time to read this then why cant the call immediately. They are making a fool of us man Adnan. Lets go to the consumer court.
Hi Adnan,
Thank you for speaking with our executive. We are working on your network concern and will get back to you with an update in 7 working days.
Regards,
Vodafone Customer Care, Delhi & NCR
Hello Sarthak Malik,
Thanks for speaking with us. We have processed a waiver on your account and the same will reflect in 24 to 48 hours.
Regards,
Vodafone Customer Care
Yeah thank you very much.
But 3G still not working.
Hello Adnan Khan Lodi,
Thank you for speaking with us about your network concern. We will get back to you with an update in 7 days.
Regards,
Vodafone Customer Care, Delhi & NCR
And what about my problem.
Hello Sarthak Malik,
Thanks for speaking with us about your 3G related concern. We will get back to you in 7 days.
Regards,
Vodafone Customer Care
And at what no?
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