HARRASMENT IN CABLE CONNECTION

Location/place: BHUBANESWAR

Name of company/service: ORTEL COMMUNICATION

WE HAVE COMBO PACK CONNECTION (TV + BROADBAND)FROM ORTEL COMMUNICATION, BHUBANESWAR.
Customer No. 00391935
Name SWETA . KABRA
Address MIG/II/1/7 ,CHANDRASEKHARPUR, B.D.A COLONY,CHANDRASEKHARPUR-A
City/Town BHUBANESWAR State ORISSA
Mobile/Telephone No 9937472024/9937472024
since last 5months i am facing problem of disconnectivity (tv and broadband) every month and service is not being resumed after several phone calls, complaints to the complaint cell.
evryday the service deptt assures to resume service next day after getting complaint, but no action been taken since 5to6 days.
i am facing the same probem since last two days this month also,but no action taken even the company is registering our comaplaint even.
now this is too much haarashment.
request consumer forum to take serious action on this company.


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