delay of dispatch product

Location/place: Rahatani, Pune, Maharashtra, India

Name of company/service: 100bestbuy.com

I give order of 5 product at 31 Jan 2013
,which i payed before delivery through online banking. But only one product will deliver till 6 June 2013. I Call customer care every week for remember but product not dispatch, not give dispatch id or tracking id i want cash back