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defective samsung mobile handset

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Location/place: ashok vihar delhi

Name of company/service: samsung mobile

I had purchased samsung primo mobile on 19/7/2012 thinking that it is good mobile. But just after 2 days of usage on 21/7/2012 my mobile screen went blank. i contaced samsung service center but i was told that the defect was due to liquid damage. I was stunned since it was not the cause. it might be due to moisture as it is humid atmosphere in delhi and due to defective design/manufacturing defect present problem has occur. I would not recommend anyone to buy this mobile.

Comments

3 responses to “defective samsung mobile handset”

  1. Jitendra Singh Avatar
    Jitendra Singh

    Dear Customer,

    Thank you for becoming a patron of Samsung product and writing to us

    We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

    Thanking and assuring you for best services always.

    customer Satisfaction
    [email protected]

  2. Jitendra Singh Avatar
    Jitendra Singh

    Dear Customer,

    Thank you for becoming a patron of Samsung product and writing to us

    We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

    Thanking and assuring you for best services always.

    customer Satisfaction
    [email protected]

  3. Jitendra Singh Avatar
    Jitendra Singh

    Dear Customer,

    Thank you for becoming a patron of Samsung product and writing to us

    We sincerely regret the inconvenience caused to you. With reference to your query we are still waiting, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

    Thanking and assuring you for best services always.

    customer Satisfaction
    [email protected]

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