Location/place: New Delhi
Name of company/service: ICICI BANK
This is regards to disbursement of Home loan (a/c LBNOD00001961300 ) applied in ICICI bank and it’s more that one and half month now and loan has not been disbursed . I am keep on following through BSM and Customer care but till now no positive response from any channel .
This is not first time with ICICI bank earlier also I had applied the loan from Mumbai branch for same property as currently I am in Mumbai but after 2 month of misguide and harassment. ICICI BSM Mr. Ganesh Dukhande returned the original doc’s without any explanation and advised me to apply from ICICI Delhi as he was not aware of disbursement process of Noida property (He came to know all this after 2 month ). Then I appled again from ICICI bank Noida Sec 51 on Dec 4 , 2012 and paid processing fee twice just because of faster process as seller has loan from ICICI bank itself and My salary account is in ICICI bank .I was assured that it will be disbursed within 15 -20 days after senction but till now there also no response till now.some how on I got a call before 2 week that your loan will disburse tomorrow provided we receive approval for file retrieval.
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