Compliant against a smartphone company Xolo

I submitted my xolo q700i on 20th july with work order no. 310000594939. On 25th Aug, I received an SMS from +919650444477, We are going to provide you with brand new replaced handset Q1010i with IMEI no. 911363601832728 without accessories. Same has been dispatched to your respective service center. It might reach to your SC within 3-4 working days. I also confirmed this from Xolo Custemer Care and my concerned service center as well. But after 1 month, I did not received my eplaced handset yet. Now today i.e. on 23rd Sep , my concern SC says that they will provide me the same handset I have Submitted. I shocked that what type of fraud xolo is doing with me. I have waited more than two months and I am not going to receive any handset other than my replaced handset Q1010i. I need Justice……..


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