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COMPLAINT -9228004004

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by

AdminPost
in ,

Location/place: GANDHINAGAR ,GUJARAT

Name of company/service: TATA DOCOMO SERVICE

Hi ,
I am TATA DOCOMO user and also having TATA Photone+
Please find complaint details …
Phone no – 9228004004 (TATA Walky)
Customer no – 909518554
Phone activation date – 01.08.2011
1st complaint – 310338177 – 22.05.2012 (Battery drain and sound cut problem) – Call cancel by engineer – no fault found
2nd Complaint -312950437- 13.06.2012 (Battery drain and sound cut problem) – External antenna fixed.
3rd Compalimt -320525015 – 01.08.2012 (Sound cut problem)
As per your engineer Hand set need to be replaced and it will be on chargeable basis because today is 03.08.2012 and set is out of warranty.
Call closed by engineer Bipin – Customer refuses to pay
Please help us and replace set under warranty ASAP.
Thanks and Regards,
Chetan Patel

Comments

2 responses to “COMPLAINT -9228004004”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO

  2. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We kindly request You to visit any of Your nearest Icare centre in this regard.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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