Location/place: hyderabad
Name of company/service: Realince mobile
My mobile number is 9392335901, i was told by customer care executive named rahul with mobile number 8099977215 that if i convert from postpaid to prepaid i will be getting a plan called SPUNLTDONNET in which reliance to reliance is free all over india and extra 600minutes will be given for other networks but once my connection was activated i did not get that 600minutes and when tried to contact rahul either his phone was switched off or some other executive lifted the phone and said that he not available. I registered a complaint against him and the complaint number is 184163831 but till now nothing has been done and yesterday i received the bill also and when went to clear my bill so that i convert back to prepaid i was told that postpaid connection should be used for minimum of 90days before converting to prepaid according to TRAI, which is not correect. so my complaint is that i have been cheated in more than one way.
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