Location/place: kottayam

Name of company/service: vodafone

sir, my name is akash and my mobile connection is vodafone with number 9745011632.One month before while i choose to port from vodafone to BSNL,they give me a special offer to continue with their connection and the offer was 2000 message for 6 months.After one month with approximately 1600 msg remaining,the offer was withdrawed .When i contact with customer care they told me that one of their senior representative will call back me within 48hours.While i contact again with customer care because of no response from them,they barred me from contacting customer care.Then again and again i contacted customer care to regain my offer from another vodafone connection, they cheating me by telling you will get a call from their senior representative within 48hours within 48hours…………………please help me to get my offer back………


Comments

One response to “cheating”

  1. Hello Akash,

    We called on your number but it was switched off. Please share an alternate contact number with us here …. also let us know a suitable time to contact you.

    Regards,
    Vodafone Customer Care, Kerala

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