Charge without usage

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: Noida&lt;/p&gt;<p><b>Name of company/service</b>: Idea cellular</p>Sir
I am using idea pre paid no 9718760573
This is the second time idea had charged me against using Idea power and when i enquire on 198 complain no they told you ha used Idea power
Even i don not know Idea power option in mobile and message came to me that you had downloaded game
No proper responce is available
on checking my dowmload i do not found any game
i cannot bear this charge and want to file acomplain against Idea and dont want to use
last wk also i went to some roaming area and they charge me wrong call charge
i am afraid why i had choosen idea , it is a worst network and no support to customer


Comments

2 responses to “Charge without usage”

  1. Idea Cellular Avatar
    Idea Cellular

    Dear Darpan,

    We wish to inform you that your complaint for deduction related issue has been initiated with us; under reference number 1-34756121611 and you shall hear on the same at the earliest.

    Regards,
    Idea Cellular

  2. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We wish to inform you that your complaint for wrong deduction related issue has been resolved. For further assistance, kindly contact to our Idea customer care helpline.

    Regards,
    Idea Cellular.

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