Location/place: Mumbai

Name of company/service: HDFC ERGO General Insurance Company Ltd

I have registered Claim No. C230012043332 with HDFC ERGO General Insurance Company Ltd. for repairs of damage on my car due to an accident. My claim has been denied saying it does not look like accident damage and I have done it deliberately. I dont understand why they are saying so and why would I do it purposely. I have tried every possible way requesting them to send the surveyor again and have a look at it in my presence, so that I can explain them the situation properly, but they refused to reconsider. Pls help.


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