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BILLING

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Consumerforums admin
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Dear Sir/Madam,

I received copy of bill today at my billing address for my number – 8750050506 (which is already closed by me) for the amount of Rs. 414.70 by Airtel

Please look into the following point urgently –

I have already deposited Rs. 800 (600+200) as advance in the month of September before porting as mentioned below in detail –

Transaction ID – 915779583 (given by Airtel)
Amount (Rs.) – 200.0
Date – 15-09-13

Transaction ID – 155155 (given by Airtel)
Amount (Rs.) – 600.0
Date – 20-09-13

They have not adjusted this amount in my bill of Rs. 414.70.

I have been communicating with customer support department for last 7 days they are not at all responding positively even I have also sent them my ICICI Bank statement but no action taken

Regards,

Kamal Yadav

8750050506

Comments

3 responses to “BILLING”

  1. airtelpresence Avatar
    airtelpresence

    Namaste Mr. Yadav,

    This is with reference to your post dated 20 October 2013.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. airtelpresence Avatar
    airtelpresence

    Namaste Mr. Yadav,

    This is with reference to your post dated 20 October 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

    You can also get in touch with us at [email protected]

    Regards,
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. airtelpresence Avatar
    airtelpresence

    Namaste Mr. Yadav,

    This is with reference to your post dated 20 October 2013. We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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