Location/place: Delhi
Name of company/service: Vodafone
I Satish Chouhan was using Vodafone corporate no 8860602075.
In month of April I was on roaming and I activated Vodafone live + Vodafone mobile connect service Rs.98 in which surfing is 1GB an my service request number is 2345512772.
In that copy of terms and conditions they did not mentioned that if I go on roaming and use other network service they will charged as 10/10kb.
During this time period (On roaming) I consumed approx 200MB and they charged me Rs. 2494.58 as internet usage.
During this period I was also talked with their representative from customer care even he did not mentioned about this condition and he said that the charge will be deducted from my 98 Rs for 1Gb plan.
So, after this I mailed many times regarding this issue they did not answered me satisfactory and I asked them for their terms and condition on roaming charges for that they did not given me any information.
After that I asked them please deactivated my SIM card (8860602075) now they deactivated still I did not pay my billing amount but they asked many times to pay this amount.
So, Please help me on this issue.
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