benefits not provided as stated in the plan

Location/place: bangalore

Name of company/service: Airtel

I bought turbo 2g combo 249 plan some time in may and according to plan the benefits were
600L+N free
150 Local + 150 natioanal sms free
500gb data free every month

now aitel is not giving me these benefits and charging me for all the std calls.
and also charging for the data above 200GB.

my mobile number is 9535666112


Comments

2 responses to “benefits not provided as stated in the plan”

  1. shweta Avatar
    shweta

    i have raised a complaint for the same many times.. and till now they have not solved this issue… and charging me the same monthly… complain number is 44496528

  2. Agnes James Avatar
    Agnes James

    Hello guys
    I am from Delhi. I am a vodafone user as well as using airtel connection. I had activated 249 plan on my airtel connection as per described according to my requirements. They told me that I would get some free calls as well as the call rates are also cheaper. But don’t know was that just to attract customers or what??? I just filed my complaint to the but is not any hearing there So I just moved for http://consumercourt.net/forum.php where I again filed my complaint about the very much charged bill amount. Hope to get some help from them ASAP.

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