Unauthorized deduction of currency

Location/place: BANGALORE

Name of company/service: Vodaphone

Hi,
On 5 Aug 2012, I received a message stating that the caller tune facility in my phone was activated, which to my knowledge I did not opt for. So I had called the customer care to kindly deactivate the service but all I received was insult and inconvenience with a deduction of Rs.45 currency. I even escalated the issue to the supervisor(SHRIDAR SC) who for no reason cut the call. I have launched this complaint because my currency was cut without any valid reason.

Thanks,
Aranganathan.
9986951084


Comments

One response to “Unauthorized deduction of currency”

  1. Hello Aranganathan,

    We regret the inconvenience caused. The Caller Tune service on your number will be deactivated in 24 hours. Please note that a credit of Rs.30 has been passed to your account on 5 August 2012.

    Regards,
    Vodafone Customer Care, Karnataka.

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