Non availability of spare for servicing

Location/place: Nashik, Maharashtra

Name of company/service: Samsung/ Washing Machine

My washing machine model WA75K5 needs a gear assembly to be changed. My complaint no.8444383717 dt.16th.July 2012 was lodged. Till today the company has not serviced my washing machine saying this spare part is not available. They want to pay me the depreciated value which is zero, as the m/c. is 9 years old.This is cheating and is defficiency in service.


Comments

One response to “Non availability of spare for servicing”

  1. Kersi Palsetia Avatar
    Kersi Palsetia

    Hope action is t.aken against the company for cheating

Leave a Reply

Your email address will not be published. Required fields are marked *