Location/place: Meerut
Name of company/service: Videocon
This is regarding my split AC (AC-VPS53CDE1), which i bought 2 weeks back from M/s VKJ distribution (digiworld) 10 garh road, MEERUT (U.P).
After the installation the Ac is not working.The display of the AC is not working at all,also the fan is also not working.
When we checked with the distributor,an engineer was sent and he said that the PBC has blown off due to the wrong installation of the AC.
So i would like you to replace the whole unit as this issue is due to the negligence of the engineer who came from the distributor.
Please take immediate action for this, otherwise i will be taking this matter to the consumer court.
Also i have a written note from the engineer that the issue was due to the engineers mistake.
The details of the AC are given below:-
model no-AC-VPS53CDE1
serial no-311210510120201278
Please contact me on- 9654381798,09412830945
Also i have registered a complaint with the Customer Care, but there is no action on it.
Complaint no- gha2804110737
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