Location/place: New Delhi
Name of company/service: IFA Assistance Private Limited
This is with regard to My car helpline which says 24*7 road assistance and within a time period of half and hour from your call but I think that what they are doing is making fool of people but just charging basic amount from them and not providing any service.
I called them on 15 july for road assistance and was told that their guy will come in 45 minutes and was waiting out there and was getting late for my office but they dint even pick up my call after 45 minutes and no one actually came. and the same happend on 26 July when I was coming back from office at 10 PM and and called them for help as my car tyre burst and was told help will be there in next 40 minutes but no one actually came till 1 hour. Called them atleast 10 times again but no reply , thank god some one picked it up on 10th time and had no answer inspite of telling him.
Request if some one could help me and other people facing the same because for what we have paid our hard earned money.I am a CA final student and is also attending trainings and classes. This has wasted my energy and time which could have been efficiently utilised.
Details of the company are-
IFA Assistance Private Limited
1744/55,3rd floor,Abdul Aziz road,Naiwalan,karol Bagh,New Delhi
Phone(Helpline No)- 9582221355,7838520011
Thanks and Regards
Vaibhav Mehndiratta
+918800948899
Leave a Reply