New car with endless problems no service provided

Location/place: Jamshedpur

Name of company/service: ASL Motors

I brought a TATA INDICA VISTA LX QUADRAJET on 08/06/2012 FROM ASL MOTORS ADITYAPUR.
Mr. Chandra Shekhar Prasad

Customer TIN no. : 20251001839
Registration no. : JH05AP2782

Colour : Caven Gray
Chassis no. MAT611425CPA01761
ENGINE NO. : 100A2000-0197146

BY ME TO ASL MOTOR’S :- On the first day of the dilivery i complained that my car is having some scraches and the music system’s bluetooth mic is not working.

ASL MOTOR’S TO ME:- Sir your problem will be solved in the first servicing.

BY ME TO ASL MOTOR’S :- ok..

After a month :- 07/07/2012

ASL MOTOR’S TO ME:- You please go to pankaj electronic (golmuri) there your music system mic problem will be solved and your scarches that has to be removed by painting and the PDI will have to do so and the PDI people is on leave . come after 10th the PDI will be avalible.

BY ME TO ASL MOTOR’S :- OK…

I went to pankaj electronic’s they told the spares’ I am not having in which you are having problem so you please contact ASL Motors for it if they can bring the spares i will repair the system of the car.

I again went to ASL motors now they are telling i can’t do anything ….
Many time’s complains has been made to callcenter’s also (customer care) but no responce.
Complaint Reference No : 1-16602503821
infact many more compline number are there.


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