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Bajaj Finance consumer durable loan complaints

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Location/place: Bangalore

Name of company/service: Bajaj Finance

I have taken the Consumer durable loan from Bajaj Finance A/C no 4040CD00154294. I paid the entire installment through the cash/cheque [EMI-1667*12]. The BFL executive was collecting every month. Every time I asked regarding ECS, person told there is some technical problem. Now I am getting call from Chennai saying that there is overdue of 4200. They are calling and saying to pay overdue amount otherwise your name will be sent to CBIL. I requested to BFL for loan statement. The statement shows there is “cheque bounces charges” of 4200(350*12) (Mandate REGI. REQUIRED CUSTOMER PRESENCE) .They never intimated me either by email or personal call regarding this and after completion of all EMI they are saying to pay the overdue amount. There is no fault from my side and no way of cheque bounce as there was sufficient money to clear the cheque. I enquired from my bank as well, there is no ECS created by Bajaj finance. Please help me in this regard.
email id – [email protected]

Comments

3 responses to “Bajaj Finance consumer durable loan complaints”

  1. Bajaj Finserv Lending Avatar
    Bajaj Finserv Lending

    Dear Customer,
    Thank you for sharing your Loan Account Number.

    We have already initiated the process of resolution of your query.

    You shall hear from us in the next 48 working hours.

    During this time, should you wish to contact us, please write to us on wecare@bajajfinservlending
    mentioning your Loan Account Number in the subject.

    With regards,

    weCare
    Bajaj Finserv Lending.

  2. Bajaj Finserv Lending Avatar
    Bajaj Finserv Lending

    Dear Customer,

    PI waiver of Rs.4194 has been done and your loan account has been closed.

    We have also provided the NOC to You through WeCare Id.

    With regards,

    weCare
    Bajaj Finserv Lending.

  3. Manoj Jain Avatar
    Manoj Jain

    Dear Sir

    I have a urgent query regarding the aforesaid loan account,

    This account is not in my notice at all , i came to know when when a installment amount was of 1186/- was deducted .
    I have only one loan which is 419G1P69448806 for which i am paying a installment of inr 1134/- of my mediclaim policy.
    As a result of the same my other instalment amount from a dIffrent agency bounced.
    You are requested to kindly stop the aforesaid loan account( 419G1P77624136) immediately, refund the the installment and the bank charges incurred by me,along with a apology letter due to above.
    You are requested to kindly clarify the matter immediately or else i will have to take the matter to a consumer court.

    Thanks,
    Manoj
    8947919555

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