mobile balance deduction

Location/place: malbazar

Name of company/service: tata docomo

hi
i am Arindam roy(8653235033)previously complained about balance deduction of my no
after that tata docomo refund rs 2 and then again started to deduct my balance everyday rs 1 total rs 3 please see this matter


Comments

4 responses to “mobile balance deduction”

  1. arindam roy Avatar
    arindam roy

    again today deduct rs 1 from my(8653235033) balance no information was given to me when i complained about it they told me that i am activated cinione service but i didn’t activated this service and they told that balance could not be refunded.\total amount deducted from my balance rs 4 after there refund
    it is very painful for me that a leading telecom company not respecting their costumers that are valuable.

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Hi Arindam,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  3. Tata Docomo Avatar
    Tata Docomo

    Hi Arindam,

    Kindly be informed that the amount of Rs.4 has been adjusted in the number and the VAS service CINEONE is deactivated

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  4. arindam roy Avatar
    arindam roy

    thanks

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