Location/place: Village)Lingampally, Post)Kamkole, Mandal)Munipally, TQ)Sadasivapet, Dist)Medak, State)Andhra Pradesh. 502345 Mob)09611215700, and 09618799936.
Name of company/service: LG INDIA LTD
Dear LG Care
I am Chandra Shear Goud, Address of Village)Lingampally, Post)Kamkole, Mandal)Munipally, TQ)Sadasivapet, Dist)Medak, State)Andhra Pradesh. 502345 Mob)09611215700, and 09618799936.
First and Foremost thing:
This is to inform you that I was fed off with Your LG SERVICE.
I have purchase LG washing machine model no F8068LDP On Jan 2012 .
and it has been not working on 01st April 2012 for this single problem i have given 6 to 7 times complaints.
1)RNA120409025463 ON 9TH April 2012
2)RNA120416086335 On 16th April 2012
3)RNA120508038942 On 08th May 2012
4)RNA120607006829 On 07th June 2012
5)RNA120618028096 On 18th June 2012
6)RNA120719038797 On 17th July 2012
Tell me is it required to raise these many complaints? is it required to resolve single problem for 4 months.
Every time i am calling to call center simply they are taking the complaint and they need not bother about the complaints whether it is resolved or not, they will not at all see the status of the complaints they will not callback to the customer.
First change the work profile of the Customer Care officers and inform that if they are taking the complaints then they are the owner of that particular complaint. and inform that they need to fallow the case and ensure that its has to be resolved.
you people are simply taking the complaints and the waste fellows are simply closing the complaints with out resolving the same.
every time i am calling the customer care they are giving the local technicians number, i am keep on calling the technicians they are informing that Tomorrow…tomorrow… tomorrow i don’t know when that Tomorrow will com.
I was called these many no:
18001809999
9985306227
9705520995
7386841345
8688314391
8374811894
9542250082
These many people I am fallowing daily but i didn’t got the right person. and they will not at all bother about the complaints.Tell me is it i have fallow these people or You will fallow?
Tell me what should i do to resolve this problem?
And I am going to Consumer Court with these complaint if it is going to resolve before 20/07/2012 EOD.
I am informing that The “Lg Service is world worst Service” providers
Thanks and Regards
Chandra Shekhar Goud
Lingampally
Medak Dist
9611215700
502345
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