defective fridge

Location/place: bareilly

Name of company/service: samsung

sir,

this is to inform you that we had purchased a samsung double door fridge
from samsung plaza,Bareilly.model noREF-
RT TWEENTY SIXHCLB1/CTL TWO FIFTY FIVE LITERS BILL DATE 09/03/2012 BILL NO
1243 BOOK NO TWEENTY FIVE CHASIS NO ROII4PAB WARRANTY FIVE YEARS FOR RS EIGHTEEN THOUSAND INCLUDING VAT.THE PAYMENT OF THE SAME WAS MADE BY MY CREDIT CARD.THE SAME GOT SPOILT WITHIN THREE MONTHS BUT THEY ASSUREED ME TO REPAIR THE SAME THREOUGH THIER SERVICE
CENTER BUT NOTHING WAS DONE . NOW THEY HAVE REFUSED TO REPLACE THE SAME AND HAREESING US TO NO EXTEEND.
I WOULD REQUEST YOU TO PLEASE LOOK INTO THE MATTER AND TAKE ACTION ACCORDINGLY
FIVE