Location/place: NAGPUR
Name of company/service: ICICI bank
I am One of the harrased customer of ICICI bank.
I used to have ICICI credit card during during 2005 (Card Number: 4477468270453009)in Mumbai
I used the card in April 2005 and spent RS 28000/-
Bank was having auto debit facility so bank used to debit money Monthly. (The shaving account was linked with Credit card)
Dispute arrises when suddenly Bank debited RS 22000/-in 2006/2007 from my account against of that Purchase.That time i had been Transfered in Raipur
Then that time lots of dispute happened with bank and then Got verbal confirmation that my dues got over.because by that I landed paying close to RS 42000/- against the purchase of RS 28000/-
Then I closed the account with ICICI Bank But over the period of time I also forgot about the issues and then i opened another account with ICICI and started banking with ICICI again since last a Year.
Today I got another shock when i came to know that bank has blocked my RS 55320/-from my shaving account (ICICI Bank ACCOUNT NUMBER: 148701502022, Thane Kopri Branch ) and kept it on LIEN account , when I visited Branch in Nagpur then came to know my old credit card account was not settled and with Interest the dues gone to RS 55320/-
My only Mistake was i have not taken the NOC from branch during that time in 2006.
The Phone banking officer of ICICI are bluntly refused me to give that money in my account. they are not ready to follow even the RBI guidelines .
As the matter is so old that I am not having my old account statement to justify that how I have been harrased by Credit card deppt in Past. But bank must be having the detail.
Now also they have repeated the same. If I have done mistake by not taking the NOC then Bank has also done the mistake by not informing me about thier dues.
Sending this mail to you with high hope that you will not allow ICICI Bank to do this kind of unjustice with their customer .
Kindly do the needful to release my RS 55320/- in my account.
Will eagerly wait for your support.
Regards
NEELESH SRIVASTAVA
PHONE: 7738097108
ADDRESS
FLAT NO: R/303
JAGAT PLAZA
AMARAVATI ROAD
LAW COLLEGE SQUARE
NAGPUR 440010
Email Id: [email protected]
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