COMPLAIN OF A NEWLY PURCHASED LCD TV FROM VIDEOCON.

Location/place: VIP ROAD.KOLKATA

Name of company/service: VIDEOCON

I HAVE PURCHASED A NEW VIDEOCON LCD TV MODEL HURRICANE 32 ,FROM E ZONE KOLKATA ON 10TH MAY,2012 WHICH WAS INSTALLED BY COMPANY PERSONEL AFTER 5 DAYS.E ZONE INVOICE NO 2106003347,AND PAID RS 19990,FOR THE SAID TV, THE TV STOPPED WORKING ON6TH JULY,I CALLED CUSTOMER CARE AND THEY SEND A TECH ON 9TH JULY, HE OPENED THETV AND TRIED FOR CONSEQUTIVE 2 DAYS BUT CAN NOT REPAIR IT.ONCE HE TOLD THE LCD PANEL IS NOT WORKING OR THE BOARD IS MALFUNCTIONING.
HE TOLD US HE WILL TAKE THE TV TO ORKSHOP BUT NO RESPONSE AFTER THAT.
COMPANY SHOULD REPLACE THE TV AS ITS A NEW ONE. KINDLY ACCEPT MY COMPLAIN AND DO THE NEEDFUL AND OBLIGE.
DEBI DUTTA
ADD: D-04 -17,AWHO. BHASKAR ROY ENCLAVE.
VIP ROAD .OPP:HALDIRAMS. KOL 52
MOB NO 09903162675.

VIDEOCON 32 INCH LCD,MODEL HURRICANE 32.
PURCHASE FROM E ZONE,OPP PHULBAGAN VIP MARKET.KOL 700054, TEL NO 03330913586.