My videocon tv is broken before 2 months by the same time i have placed an order for new remote in one of the videocon authourised service centre at KRUPA ENGINEERING,PLOT NO.102,JUDGES COLONY,KOTTIVAKKAM,CHENNAI-41 and it cost rs.350 and still now they dont give me the remote and in between these days i have made 3 times direct visit and 100 times of call to them regarding this remote, now finally they said that they have some other vip customer for the same remote and so they are going to refund my cash.