WITHOUT ANY REASON BUS CONDUCTOR HUMILIATE THE SENIOR CITIZEN

TO
DIRECTOR TRANSPORT
CHANDIGARH TRANSPORT UNDERTAKING
SECTOR= 28 CHANDIGARH
SUB:- QUERY REGARDING BUS FARE BY CONDUCTOR CH01G5078 BUS NO 206 ROUTE 43 TO IT PARK dt- 16/08/19
Respected Sir
I board the above mention bus from sector- 43 Regd bus no-CH01GA5078 long bus red color AC depot no 4 and my ticket no. 226466 in evening arrival time to Manimajra at 6:30pm. Sir I am having senior citizen card which I show to bus conductor but he told me that there is discrepancy in the card and charged full fare i.e. Rs 25. When the bus reached at manimajra I got down and went to sampark centre manimajra to tell them that issue me a valid senior citizen card and they replied that there is no discrepancy in your card and they can’t issue the another card which already i have. Then again, I met with same bus conductor after 30 minutes and told him that issuing authority has check the card and told that there is no discrepancy in the card.
You are Therefore, requested to sort out the matter and kindly advice the conductor to do not humiliate the passenger and I further request you to kindly return the amount which is extra charge by above bus conductor from me.
Thanking You
BALRAM SHARMA
MANIMAJRA CHD
9478664287