Dear Sir / Madam
Warm Greetings
I had booked by air ticket for Europe on dt 21 Feb & after 4 hours I recv email of ticket , where I checked that my company’s GST details are not mentioned. I called in customer care & told them to update my GST details in Invoice. According to Indian GST Rules, every company have to submit GST return after completing the calendar month. I told to customer care officer Mr Naushad, that ticket was booked on 21 Feb at 11.57 AM & I am calling just after 4 hours on the same day, then what’s the reason for non adding of my GST details in my invoice. But vigilant officer is not trying to understand my point & he is telling the single sentence that its against company policy.
I request to you to understand my problem & check with the GOIBIBO Department , reason for not issuing the GST Invoice to the customer. Otherwise I have to file a complaint in the GST Department for the same, as I had emailed to GOIBIBO on 21 Feb & recv a reply that they will contact me or reply back to me, but till today dt 23 Feb, neither I had recv any call nor I had recv any email from the GOIBIBO Comapny. My compalint No 26905727 for dt 21 Feb 2019.
It is very nuances issue for issuing the INV along with all GST details. Its a small chaos with me , but I can understand that daily how many customers had been faced this type of problem with this company. Very regret to write the complaint & asking for a GST Invoice, where my Indian Govt is always doing awareness camp for taking a GST Invoice for each & every purchase from any shop & here a big company like GOIBIBO is not giving the bill , even after calling in customer care & writing emails as well.
I am very optimist that you will enlighten this chaos & without having any combat you will support a Indian customer to get the GST Invoice against the purchase of International Air ticket.
Many thanks with folded hands in advance to your team.
Regards
Gurpreet Singh ( [email protected])
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