Vodafone is charging me 245 every month since September for some VAS value added service which I never activated. When I asked them visiting the Vodafone store I was told that u may have clicked on pop-up window and it got activated.
My some question to them is how can they activate any service without customers knowledge. We extensively use internet and google Tomorrow Vodafone may say u clicked and guard google so it got activated.
I raised the issue with Vodafone appellate but as you know they are to hands in glove. Iam not given any satisfactory answers.
I want to lodge a official complaint against this fraudulent and substandard way of billing.
ANIL C
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