Respected Sir/ Madam,
I have Vodafone 249/- postpaid plan. before i was using prepaid plan. one vodafone executive told me about 199/- plan so that time i told him that i don’t want any internet plan, maximum i m using sms only so, he told me about this 249/- plan. in starting period everything was ok but once i have delayed one month payment so they send me extra payment. so, i met them after that they solve my problem. but now first they send me 937/- bill. next month 1900 above n they block my outgoing. i m cotineously calling costumer care from 25th Dec 2018. N ow my sim is blocked still they have send me 2257/-amount bill. my phone is totally stopped. I have complained in customer care they gave me complain no.507005470 on 13/1/2019.Again i complain them they gave me complain no.239777926 on 15/1/2019. I m not using any internet but, they are saying this is my sms bill. I already told them that their executive told me 249 plan is with sms. executive told me that i will never get extra bill amount maximum will be 249 only per month. but, they are not listening anything. they want me to pay full bill amount then only they will start my sim. This is my very important no for me. I will pay actual bill amount 747/-. and after payment i don’t want to use Vodafone any more. I will quit Vodafone. Plz help me sir
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