BYJUs offers my son, sresht , 5years study materials with 70% discount and also provide us loan facility by capital flotes , I get the registration for my son because of there teaching techniques, then they send me a tablet and sd card, my son starts study with there materials but after using for some days his headache problem increased as he is a epilepsy patient , know due to his health issues he is not able to do his routine studies, then I talked with byjus for return of there materials, but they insist that one year course is compulsory for cancellation , i returned tablet and sd card to theirs given address and get a received e mail from them .
I already gave them about ₹20000 , my conversation for cancellation process and deregisteration is starts in October but till now they will not completed the process, lone company daily calling and massaging me for there monthly payments
Due to his epilepsy problem my son is not able to continue even for single day so I can’t take there one year subscription
Plz help me and guide me what will I have to do
Deregisteration with byjus and loan cancellation process
Comments
One response to “Deregisteration with byjus and loan cancellation process”
-
Yes mam same problem arises with me in starting they are saying you may refund this module any time but the policy is 15 days I don’t know how they recorded my voice call in which they are saying about 15 days policy but I don’t know when they are saying about policy. I apply for cancellation. But no response I already send email to cancellation and [email protected] many times but the finance department call me and say pay the EMI. I said it I m unable to pay your EMI due to financial problem. And they are call each and every day 2 times a day . What’s should to do further ???
Leave a Reply