IT SEEMS CROMA IS NOT PASSING ON TO THE CONSUMER / PURCHASER THE FREE OFFERS MENTIONED IN THE LG DIWALI 2018 BROCHURE OR THE LG DIWALI 2018 BROCHURE IS MISLEADING THE CONSUMER OR BOTH.

i booked a lg tv 65 uk 6360 on october 29, 2018 at croma andheri, mumbai 400053 by paying token amount of rs 1,000/- and followed up with cheque payment of Rs 99,000/- by courier received by croma and billed as invoice: saa127010002395 dated november 02, 2018. the invoice clearly mentions gift lg 1 year extended warranty dated time stamp 03/11/2018 whereas lg brochure clearly states extended warranty – 2 years. i was given to understand that lg has an inclusive one year comprehensive warranty and one year panel warranty in built with the purchase of the tv and the diwali offer is clearly an additional extended warranty – 2 years warranty my purchase of lg tv 65 uk 6360. i feel croma has not passed on to me the free offer of additional extended warranty – 2 years warranty as mentioned in the diwali offer brochure. 2) also the brochure states ph1 worth rs 2990/= free on select models of smart tv. 3) also the brochure states jiofi device and data worth rs 3500/= free on select models of smart tv. 4) also the brochure states sound bar worth upto rs 29990/= free on select models of uhd tv. it seems croma is not passing on to the consumer / purchaser the free offers mentioned in the lg diwali 2018 brochure or the lg diwali 2018 brochure is misleading the consumer or both. please give me a complaint docket number. thank you,