I had placed my order for huawei p20

Sir
I have placed the order of mobile phone online through AMAZON and received the order but it was not upto expectations. I did not receive my order my order is huawei p20 but was different product. I had also made complaint regarding it on Amazon but did not got any satisfactory respond up to now. They are saying that there could not be any claim because product does not come with phone .
Details of order: —
Order placed on 03 June 2018
Order Item huawei p20( Mobile Phone Model)
Order Id 403-6882343-5980360

Plz take necessary action against authorities so that
they should think atleast once before cheating consumers.