WRONG CHARGES

Dear Sir/Mam,
I’m an idea postpaid user since last 5 years.suddenly from some previous there is some extra amount added in my post paid bills.i Lodge a complaint against this but there is no fruitful response from there end.Then I stop payment & told them to first slove this issue then I’ll pay.They told me we will solve this asap.
As per my plan 499 including gst 18% the billing amount should come Rs-589 to Rs-590,where the bill coming around Rs-750.
Suddenly 05.04.2018 one lady call to my home & say I’ll destroy your son’s carrier take him to delhi court for fraud.Today one person send me a text that he issue chargesheet against you,you have to come delhi.After that the same lady call me & told me tomorrow Police come to your home & tell you everything.
Sir/Mam we are the simple people who are using this postpaid due to our job.In that case if they r not helping us to slove the issue where we go?I made a payment of Rs-1800 cause I don’t need any trouble.
I’m sharing you that two contact no who call me & my mom,& threaten us.
Requesting you to please Kindly help me.
The no’s are:-
1.Mr.S K SHARMA-09210835013
2.Miss.SHALINI-09903559390
Again I requesting you please help me.


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