with due respect I would like to say that I am a subscriber of Sunflame Pvt. Ltd. These subscriber name was Mr. PROSENJIT ROY and docket no is 18NC70 on 12/03/2018. My residence address is vill- halisahar jadunath bati , p.o- malancha , dist : north 24 pgs, pin- 743135 (W.B) , city- kolkata,
I inform you sir that I bought a Sun-flame 3 burner glass top gas oven from GAS OVEN HOUSE at kanchrapara on 21/06/2017. But after cooking in the afternoon I can see that the gas burner has become red spot around on 18/03/2018.Then in the evening I went to the shop at kanchrapara and I told about the gas burner. The shop owner provide me a number on sunflame service center. These no is 8479914073.Next day I am calling these no and I told about this problem. She hear and she gave me a docket no and It has been said from the service center that within one week, An engineer will visit to your home.
Technician visited to my home in the evening on 17/03/2018. These technician name was Arjit Banik and his phone no is 8481053812. At first he saw this problem then he replied me that Do not wear this issue on your warranty card of sunflame. Even he gave me a phone no of manager who’s name is subhadra. this phone no is 8479914075. He told me that do not wear this issue on your warranty card of sunflame but told me that Changes in color are not covered in the warranty card where it is written?
Today I am calling to shyamnagar service center of sunflame. This no is 8479914072 . Madam receive the phone and she told me that within two week your problem has been solve but I am not sure Then I am calling Mr. Malay and his designation is General Manager of West bengal. His mobile no is 9874344500. He receive the call and replied to me within one week your problem has been solve but I want to give a prof . After that he told me I can’t give any prof. so He disconnect the call. After I am calling head-office of sunflame at haryana. These no is 0129-4266999 but I am no response also I am calling rekha madam and her mobile no is 9899277919. she can’t receive my phone even she reject my call. I am waiting within Three week but company’s employer no response till now today
you will return my money of 9945/- only.
If you don’t solve my problem then I want to force a decesian that Sunflame Pvt company is very very Fraud and cheat.
I sent my complaint to the consumer forum.
choose is your’s
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