Network problem

Sir mai Aircel company ka number ( 856483788) use karti hoon but usme 1 week se network nahi hai or mujhe information mili hai Ki Aircel company diwalia ho gayi go or ab vo band ho rahi hai , Aircel company KO apne customer ko pehle se inform Karna chaiye tha taki mai kisi or network pe apna no. Port karva sako ab no port bhi nahi ho raha kyunki uske liye Sim mai network hona chaiye , mai sab jagag apna vahi contact no de rakha is vajah se mujhe bahut problem ho rahi hai , mere father ke Aircel no ( 8896523318 ) KO pura balance bhi company na Kat liya please iska solution bataye