refund money

dear sir
i am customer bank of india panchsheel new delhi.i purchase some cloths in big bazzar jagadeo path patna bihar .my payment detuct in account but failure transection,please check and refund.thats why alwas thank fully.

karan kumar
a/c-602210110006800
trancetion deduction in a/c-351566
date of deduct-11/10/2017 time-18:05:31
failure transation id -231017data90711
amount -1600