damaged wonderchef nutriblend

i have ordered wonderchef nutriblend 17/7/17. the product reached me on 25/7/17.
ORDER NO. SO/OPO/1517/1607929. INVOICE NO. 9005300.When i opened my product,the big mixer jar is damaged.we mail and send a photo damaged piece to wonderchef company.i called at wonderchef customer care many times but always they said that your product will reach after 5-6 days but till today i have not got my product, when i got fed up i tell them to refund but they also don’t refund our product.we ask them to talk with thier manager but they told thier was busy. everytime that manager is busy.now what should i do!


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