I have booked various tickets from makemytrip, but yesterday on 11/08/2017, I have booked a ticket from Pune to Vapi with ID NU76041991172609. The bus service was awful. Seats were stinking and staff was drunked. When I tried calling on the number 8805709090 the guy responded that your seat number w is single bed, but after boarding the bus I found that the seat is middle one and that to side by side all four people are alloted. The guy assured me that there will not be any passenger beside you, within 10 mins all seats were occupied, I called the same number now this time lady answered the phone, who is mindless and no idea what is to be done. Please look into it.
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