I had purchased a mobile back cover for my phone xiaomi mi4i from latestone.com on 12th june 2017, but the product was defective and not fitting so i asked for replacement or refund but there were excuses to waste time (they asked me send a photo of product, 2nd mail was that the image size is too large so reduce the image size and send it, to which I complied but no response) and when i enquired again regarding the same, finally got a mail that after these many days no exchange can be arranged after so many days. i can post the related email conversation regarding the same.
sending their product order. kindly solve my problem.
Dear AbdulAhad KHAN,
Thank you for your purchase! Below is a confirmation of your order.
Order Information
Order Number: LO5329511
Name: AbdulAhad KHAN
Order Date: 12-06-2017
Payment Information
Payment Method: Cash On Delivery
Amount: Rs. 348.00
* Price is for Product,Delivery,Services &Taxes
Shipping Information
Destination: AbdulAhad KHAN
Plot no. A-1, Gut no. 13, Opp. Amber gas godown, nasik road, Padegaon, Aurangabad, maharashtra
Maharashtra
AURANGABAD, MAHARASHTRA 431002
Method: Aramex
Order Items
Quantity Price Total
xiaomi mi 4iback cover mirror case metallic xiaomi mi 4iback cover mirror case metallic 1 Rs. 299.00 Rs. 299.00
Order Summary
Sub Total Rs. 299.00
COD Fee Rs. 49.00
Total Rs. 348.00
* Price is for Product,Delivery,Services &Taxes
Thank you,
The LatestOne Team
For Any Queries ContactUs
Visit us at: www.latestone.com
Under no circumstances does LatestOne ask for your confidential information
a) We will never call you to ask your credit card number, CVV number, OTP, etc.
b) We will never ask you your ATM Pin or your online password.
c) We will never share your details with anyone without your prior consent.
Please let us know if you receive an Email / SMS / Call from anyone pretending to be from LatestOne and asking for any sensitive information.You can email us at [email protected] or call us at 040-67138879.
Leave a Reply