delay of 2 months in repairing phone

I have been chatting and calling the customer care since two month and my phone is still not repaired. The service center doesnt pick u the phone.
i get the same reply that i will get a call in 24-48 hours.
help me…i want my phone back in a working condition.
they also gave me an escalation complain number- 160803008052 and yet it is more than 2 months.
job sheet number WXIN1607090001349
i have submitted my phone at Malviya Nagar Mi service center, delhi.


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